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  • February Webinar: CROSS TRAINING: Maximizing Staff in a Lean Office

February Webinar: CROSS TRAINING: Maximizing Staff in a Lean Office

  • 02/11/2020
  • 12:00 PM - 1:00 PM


As practice administrators and managers, staffing is one of the biggest headaches we must confront on a daily basis. How do we staff effectively while keeping cost down. Join us to discuss how cross training employees to perform multiple roles within the office not only keeps the practice running smoothly, it helps improve the patient experience and reduce staff burnout.
1. Define cross training in a lean organization
2. Discuss benefits and potential downside to cross training
3. Identify tools helpful in the cross training process
4. Learn how to manage the cross training process
5. Observe financial impact and success factors

Amy Dunatov, MPH, FACMPE, CEMA has extensive experience in medical practice management, including both private practice and hospital-owned multispecialty group settings. She has comprehensive knowledge of billing and E&M coding and documentation, physician compensation plan design, financial and operational benchmarking especially as it relates to physician compensation and productivity.

As Executive Director of Physician Services for a large hospital owned physician network, Amy was responsible for all phases of the physician employment process including contract drafting, negotiation, and design of compensation plans for 50+ employed physicians. She also served as Compliance Officer and served on Corporate Compliance Committee for the organization, playing an integral role in Corporate Compliance plan design and implementation for the hospital-owned practices.

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OKMGMA webinars are FREE for members! ($25 non-members) You must be logged in to the OKMGMA website to register. 

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